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Blogs

5 Customer experience trends for small businesses in 2022

1 in 3 customers will leave a brand that they are loyal to after only one bad experience

Maintaining and creating an ideal customer service experience is important as 80% of consumers feel more emotionally connected to brands that can help address and solve their problems...

Global Business

SMEs: 5 Benefits of having a multi-currency global account

It can be a hassle for people to convert currencies whenever they want to make international transfers. With a multi-currency global account, be it for business or personal transactions, you can transfer money from a local currency to another with just a few clicks. Continue reading...

SMEs: Growing internationally and its challenges

Globalisation, or internationalisation, opens up new business opportunities and allows SMEs to expand beyond their home market. However, while internationalisation is indeed a strategic imperative, it comes with a set of challenges. Open to read more...

TranSwap's CEO & Co-Founder on Conceiving the Big Idea & Keeping Its Success During the Pandemic

It’s not an everyday occurrence that a brilliant idea will present itself to you. In fact, more often than not, many big ideas are borne out of adversity. The same goes for how TranSwap became a reality.

National Day feature: Do you support local businesses?

Following the theme to this year’s National Day, “Together, Our Singapore Spirit”, discover the importance of supporting local business. Find out how shopping locally contributes to the local economy, community, and environment.

Business scaling 101

Founders and CEOs of businesses tend to use the word “growing” and “scaling” interchangeably when they talk about expanding their businesses. While these two concepts might appear similar, they are completely different from one another. Find out the ins and outs of what it takes to scale your business...

5 Ways to effectively manage a remote team

Like it or not, remote working is here to stay. And as a leader, you need to help the employees navigate through problems that could cause misunderstanding and setbacks in work. To do this, heavy communication is required to ensure that business runs smoothly.

5 Things to consider before entering a global market

Before you expand your business on a global scale, you need to first understand the international market that you are dabbling into. It is vital to research the feasibility of your plan and what tools are required to execute it.

Immigration Guide: 5 Tips to follow for a hassle-free move

Moving abroad comes with a variety of challenges when there is a lack of research and preparation. To avoid being overwhelmed with issues that can be time-consuming to resolve, follow these 5 tips for a hassle-free move!

TranSwap partners with 361 Degree Consultancy: Propelling Growth in SMEs

TranSwap announces its partnership with a leading cloud integrator in Singapore, 361 Degree Consultancy. This partnership is aimed to provide more solutions and tools for SMEs to grow and globalise...

Does national debt affect the currency exchange rate?

National debt erodes the value of a country’s currency. Without a systemic crisis plan set in motion, it will negatively impact investment performance, inflation, job markets and so on. It is crucial that we develop a solid understanding of the relationship between national debt and the currency exchange rate to come up with solutions.

A look into SMEs vulnerability to post-pandemic restructuring

The global pandemic has dealt a huge blow to many small businesses. Although SMEs have received government fundings, not every small business could thrive. Small businesses are crucial to a country’s economy and they must find ways to survive not only for their sake but for their country as well.

Going Global: Five lessons to ensure a smooth transaction online

As exchanging money over the internet has become an everyday occurrence, there are still some downsides to cyberspace that we need to be aware of when it comes to transferring a large sum of money abroad online...

Singapore's 2021 economic forecasts: The good, the bad and everything in between

Many economists have predicted Singapore 2021 economic forecast to have a positive growth despite the impacts of COVID-19. Despite the overall growth, some sectors are not spared from the virus’ destruction.

What is money laundering?

Money laundering is a grave offence in Singapore, but what is money laundering and how do we combat it? Read more to find out...

5 Tips to manage a global workforce this 2021

A global workforce provides many opportunities for an organisation such as reaching new customers and providing resources to interact with the audience in those markets. However, there are significant barriers and challenges companies have to overcome to establish an effective and productive international workforce…

2020 Year in Review: All-new TranSwap

2020 has been a meaningful year for us at TranSwap. Despite the many hurdles thrown our way, we managed to break through barriers and achieve our goals. Here’s a glimpse of our achievements in the year 2020 and our goals for 2021

The history of Foreign Exchange: Part 2

After the Plaza Accord, we will now move towards the formation of the European Union and the current forex exchange that we are familiar with. Open to read more...

The history of Foreign Exchange: Part 1

Foreign exchange is one of the biggest and most accessible markets in the world. Read more to find out the history behind foreign exchange and how it has shaped the market...